Questa Intel FPGA edition crash.

Which operating system are you using? Please ensure that your operating system is supported.
You can check the list of supported operating systems here:

https://www.intel.com/content/www/us/en/support/programmable/support-resources/design-software/os-support.html#editorialTableBlade-6

Are you able to duplicate the crash using the example design from this Quick Start user guide and following steps 1.8 and 1.9?
Questa*-Intel® FPGA Edition Quick-Start: Intel® Quartus® Prime Pro Edition user guide here:

https://www.intel.com/content/www/us/en/docs/programmable/691278/21-3/add-signals-to-the-simulation.html

Regards,

Richard Tan