Questa free license not visible in FPGA Self-Service Licensing Center

Hello

Welcome to Intel forum. Could you help to request the Questa Sim Starter Edition free license again here https://licensing.intel.com/

1) Go to Sign up for Evaluation or Free licenses

2) Select Questa*-Intel® FPGA Starter Edition SW-QUESTA

3) # of Seats is always 1

4) Check the T&C box

5) Click Get License button

The license will be sent to email that you register with

But before that, could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC https://licensing.intel.com/ using Google chrome and see how things go.

Hello,

I tried what you suggested, but nothing worked.

I never got the "Welcome to PSG Licensing" Email either.

So I created a second account with a different e-mail and with that second account it works.

Hope everything is working well at your side. We would like to apologize and regret the unpleasant experience that you have encountered. I will feedback to internal team about this difficulty for future release enhancement. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

Now it also works on my first account. It just took 4 days for the "Welcome to PSG Licensing" E-Mail to arrive. And now the free licenses show up in the licensing center.