Questa 2 licenses?

Sheng thanks, but it still doesn't work.

I deleted the user variable SALT_LICENSE_FILE and restarted my system.

The system variable SALT_LICENSE_SERVER has a value of C:\altera_lite\Licenses.  (This is a folder I made to put the license into.)

This folder contains one file called LR-154xxx_License.dat  (LR-144xxx is the name of my computer).

From a command prompt, lmutil lmdiag says "Can't fetch the requested information! Kindly re-check the license file path and server details."

ipconfig /all states that Ethernet adapter Ethernet2 has a physical address of 84-5C-31-3F-xx-xx (I'm hiding the full address...).  There are 3 other wireless LAN adapters listed, all are showing Media disconnected.  So it is using the wired connection.

The contents of the LR-154xxx_License.dat file has correct MAC address.  Here are some snips from the file.

This block is repeated with the same HOSTID, a different Altera SN, and different codes.

What can I try next?