Forum Discussion
Quartus Prime Pro 20.1 install hangs
- 3 years ago
So heads up, the problem was corruption of the .tar file. I'll have to talk with the network experts, but copying the .tar to a network drive does the damage, which I could confirm by checking against the published SHA1 checksum. If I use 7zip to extract from the network version there are no complaints but the install consistently hangs.
Why the installer doesn't perform any kind of corruption check is a bit surprising in this day and age is somewhat surprising to me. Ditto, why TARs when zips would be easier for most users.
Here are troubleshooting steps that you may check:
1. Before you download and install the software, please check that your machine System and Software Requirements are meet before installation. Ensure that your Operating System is supported. (window 10 is supported, you may double check the Quartus readme.txt at the bottom of the OS webpage)
2. Check that the disk space is sufficient for the installation of the Intel FPGA software. (I assume you have done this)
3. If you are running antivirus software, try to temporarily disable the antivirus software during the Quartus Prime software download and installation process.
4. Install with Administrator privileges.
5. Try to re-download the Quartus .tar installation package and install again. The latest Quartus Pro version is 22.4.
Best Regards,
Richard Tan
p/s: If any answer from the community or Intel Support are helpful, please feel free to give best answer or rate 4/5 survey.
- Oliver_I_Sedlacek3 years ago
Contributor
Hmmm, download of full installer failed after 10 hours. Beer o'clock to calm down.
- Oliver_I_Sedlacek3 years ago
Contributor
So heads up, the problem was corruption of the .tar file. I'll have to talk with the network experts, but copying the .tar to a network drive does the damage, which I could confirm by checking against the published SHA1 checksum. If I use 7zip to extract from the network version there are no complaints but the install consistently hangs.
Why the installer doesn't perform any kind of corruption check is a bit surprising in this day and age is somewhat surprising to me. Ditto, why TARs when zips would be easier for most users.