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D1302's avatar
D1302
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5 months ago

Quartus Prime Installer Crashes on ARM64EC — Any Plans for Native ARM Support?

Hi Intel team and community,

I'm trying to install Quartus Prime on a Windows 11 ARM64 device. The installer crashes consistently during initialization. I captured a crash dump and analyzed it using WinDbg.

Here’s a summary of the crash:

  • Exception Code: 0xC0000374 (Heap Corruption)
  • Faulting Module: msvcrt.dll!_msize
  • Works fine on Intel machines

Stack trace shows the crash occurs during CRT shutdown, possibly in atexit/onexit handlers. This may be due to a missing or incompatible DLL or an emulation issue.

My questions:

  1. Are there any known compatibility issues with Quartus Prime on ARM64EC devices?
  2. Is Intel planning to release a native ARM64 or ARM64EC version of Quartus Prime for Windows?
  3. Are there any workarounds or supported configurations for ARM-based development environments?

Thanks in advance!

Hdl

5 Replies

  • RichardT_altera's avatar
    RichardT_altera
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    4 months ago

    Sorry for the late reply. To answer your question:


    Unfortunately, Quartus is not officially supported on Windows 11 ARM64 or ARM64EC, and there is no known plan to support unless there is a strong business justification.

    https://www.intel.com/content/www/us/en/docs/programmable/683472/25-1/minimum-hardware-requirements.html


    You may try installing using the .tar file instead of the installer. That said, please note that while you can attempt to install it on unsupported hardware, you do so at your own risk, and technical support will not be available.


    Regards,

    Richard Tan



    • AdamH241's avatar
      AdamH241
      Icon for New Contributor rankNew Contributor
      4 months ago

      This is really disappointing. The "supported OS" says Windows 11, which my machine is running that I bought specifically for my college class that uses this software. It says nothing about ARM vs. Intel, although I guess I get why you folks don't want to support non-Intel hardware.

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    4 months ago

    I can imagine the disappointment you must have felt upon learning that Windows 11 ARM64 is not supported.


    While Windows 11 OS itself is supported, Windows 11 ARM64 devices unfortunately do not meet the hardware requirements.

    https://www.intel.com/content/www/us/en/docs/programmable/683472/25-1/minimum-hardware-requirements.html


    Before downloading and installing the software, it is strongly recommended to verify that your system meets both the minimum hardware and software requirements. Additionally, ensure that your operating system is officially supported.


    Regards,

    Richard Tan


  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    4 months ago

    As the question has been answered, I will transitioning this thread to the community support.


    If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

    The community users will be able to help you on your follow-up questions.


    Thank you and have a great day!


    Best Regards,

    Richard Tan