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ElShang's avatar
ElShang
Icon for New Contributor rankNew Contributor
14 hours ago

Quartus Prime 25.1 installation issue

Hello to the community. I had some problems while installing Quartus Prime. Though in the end I finally succeeded, maybe someone will point out what I've done wrong. Here are the steps: I started...
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Installation & Licensing
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
2 hours ago

From your description, it looks like you are installing Quartus Prime using the .tar installation method (setup.bat).
To better understand the behavior you’re seeing, could you please share:
-Your system RAM size
-Available disk space
-Approximately how long you wait when the installer shows “Not Responding” before manually terminating it?

Your installation flow is correct: run setup.bat, select the components to install, and allow the process to continue until the installation finishes. Upon successful completion, a GUI window should appear asking whether you would like to create a desktop shortcut.

In your case, however, the installation becomes unresponsive and appears to hang.

I have tested this on my side and was able to install the Ashling RiscFree software successfully.


In some cases, the .tar-based installer can take a longer time to unpack and complete, depending on system performance and storage speed. Even when the UI appears unresponsive, background installation processes may still be running.

In general, I would recommend using the Quartus installer instead. This installer allows you to select only the components you need and auto install. 
Important: Please note that there is a known SSL certificate issue affecting the installer. You will need to follow the steps in the KDB article below if you encounter download or installation failures:
https://community.altera.com/kb/knowledge-base/test-download-failed-with-certificate-error-ssl-certificate-problem-unable-to-ge/351512


Below are standard troubleshooting steps I usually suggest, which may help identify or resolve the issue:

1. Before you download and install the software, please check that your machine system met the minimum Hardware and Software Requirements. Ensure that your Operating System is supported. 
Altera Documentation and Resources Center
FPGA Operating System (OS) Support

2. Check that the disk space is sufficient for the installation of the Altera FPGA software.  

3. If you are running antivirus software, try to temporarily disable the antivirus software during the Quartus Prime software download and installation process.

4. Install the software with Administrator privileges.  

5. If installing via .tar, please re‑download the installation package and verify that it is not corrupted (for example, by checking checksums).
From past experience, copying the .tar file to or from a network drive may corrupt the archive:
https://community.altera.com/discussions/quartus-prime/quartus-prime-pro-20-1-install-hangs/275314
6. Try to download and auto install using the new Quartus installer.

7. Check your OS history update, e.g. to check if the issue happen after some specific Window update.  

Regards,
Richard Tan