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Altera_Forum
Honored Contributor
Honored ContributorQuartus 15.1 crashing when going for Tools...License Setup
It just goes as "core dumped" when you run in terminal.
I bypassed the bash script and ran quartus straight into gdb and got this backtrace: # 0 0x00007fffadc8dcc9 in __GI_raise (sig=sig@entry=6) at ../nptl/sysdeps/unix/sysv/linux/raise.c:56#1 0x00007fffadc910d8 in __GI_abort () at abort.c:89# 2 0x00007fffea7c53b8 in qt_message_output(QtMsgType, char const*) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 3 0x00007fffea7c555c in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 4 0x00007fffea7c5715 in qFatal(char const*, ...) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 5 0x00007fff4df2a4bf in PRDQ_PTE::update_line_edit() () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so# 6 0x00007fff4df39efd in PRDQ_PTE::PRDQ_PTE(int, QWidget*, QFlags<Qt::WindowType>) () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so# 7 0x00007fff4df3a719 in prdq_options_pte () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so# 8 0x00007fffc4bbb5a6 in AFCQ_TREE_SHEET::get_dyn_page(AFCQ_PAGE_INFO*) () from /home/sun/altera/15.1/quartus/linux64/libgcl_afcq.so# 9 0x00007fffc4bbbc0f in AFCQ_TREE_SHEET::add_pages(QList<AFCQ_PAGE_INFO*>*, QStandardItem*) () from /home/sun/altera/15.1/quartus/linux64/libgcl_afcq.so# 10 0x00007fffc4bbbc61 in AFCQ_TREE_SHEET::add_pages(QList<AFCQ_PAGE_INFO*>*, QStandardItem*) () from /home/sun/altera/15.1/quartus/linux64/libgcl_afcq.so# 11 0x00007fff4df414bc in PRDQ_SHEET::PRDQ_SHEET(QList<AFCQ_PAGE_INFO*>*, QWidget*) () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so# 12 0x00007fff4df4257e in prdq_dyn_options_dlg () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so# 13 0x00007ffff74a5b42 in QUI_TOOLS_MENU::license_setup_action() () from /home/sun/altera/15.1/quartus/linux64/libsys_qui.so# 14 0x00007ffff74a33b0 in QUI_TOOLS_MENU::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) () from /home/sun/altera/15.1/quartus/linux64/libsys_qui.so# 15 0x00007fffea8ff1f8 in QMetaObject::activate(QObject*, QMetaObject const*, int, void**) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 16 0x00007fffb46969c2 in QAction::triggered(bool) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 17 0x00007fffb4697d70 in QAction::activate(QAction::ActionEvent) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 18 0x00007fffb4b3236b in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 19 0x00007fffb4b37b32 in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 20 0x00007fffb46fc361 in QWidget::event(QEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 21 0x00007fffb4b3765b in QMenu::event(QEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 22 0x00007fffb469de4f in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 23 0x00007fffb46a46d3 in QApplication::notify(QObject*, QEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 24 0x00007fffea8e75b4 in QCoreApplication::notifyInternal(QObject*, QEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 25 0x00007fffb46a10c5 in QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool) ()
from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 26 0x00007fffb4724a95 in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 27 0x00007fffb4723993 in QApplication::x11ProcessEvent(_XEvent*) () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 28 0x00007fffb474ed32 in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 29 0x00007fffaca90e04 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0# 30 0x00007fffaca91048 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0# 31 0x00007fffaca910ec in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0# 32 0x00007fffea91a505 in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 33 0x00007fffb474e87f in ?? () from /home/sun/altera/15.1/quartus/linux64/libQtGui.so.4# 34 0x00007fffea8e65c5 in QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 35 0x00007fffea8e6998 in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 36 0x00007fffea8eb7c4 in QCoreApplication::exec() () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4# 37 0x0000000000408478 in qgq_main(int, char const**) ()# 38 0x00007fffb90f5e60 in msg_main_thread(void*) () from /home/sun/altera/15.1/quartus/linux64/libccl_msg.so# 39 0x00007fffb648302c in thr_final_wrapper () from /home/sun/altera/15.1/quartus/linux64/libccl_thr.so# 40 0x00007fffb90f5f1c in msg_thread_wrapper(void* (*)(void*), void*) () from /home/sun/altera/15.1/quartus/linux64/libccl_msg.so# 41 0x000000000040c0d9 in mem_thread_wrapper(void* (*)(void*), void*) ()# 42 0x00007fffb6abfdef in err_thread_wrapper(void* (*)(void*), void*) () from /home/sun/altera/15.1/quartus/linux64/libccl_err.so# 43 0x00007fffb64833f2 in thr_thread_wrapper () from /home/sun/altera/15.1/quartus/linux64/libccl_thr.so# 44 0x00007fffb90f8122 in msg_exe_main(int, char const**, int (*)(int, char const**)) () from /home/sun/altera/15.1/quartus/linux64/libccl_msg.so# 45 0x000000000040854a in main ()
19 Replies
Altera_ForumWell no replies - I will be uninstalling 15.1 for now and fallback to 15.0 until Altera fixes the problem.
- Altera_Forum
For Quartus II crashing issue, I think the best way would be to file a case to MySupport to get them fix it.
- Altera_Forum
Yeah I don't have those rights though. I have a full subscription but I cannot create cases for some reason.
- Altera_Forum
After the initial warrantee period, you need to have a maintenance contract in place in order to get new versions and file support cases.
- Altera_Forum
Well then 15.1 will remain broken and buggy... it's been uninstalled
- Altera_Forum
To file a case in MySupport, you would just need a valid company email. You can file case even you are using web edition.
- Altera_Forum
I'm not sure what's happening but that option is grayed out for me with this text: "You are currently not eligible to file service requests. Please use the advanced search or Altera Forum to find the answer to your issue. If there is an error in your eligibility, verify your contact details. - See more at: https://mysupport.altera.com/AlteraServReq/mySupportHomeClassesView.html"
- Altera_Forum
Looks like Altera needed to fix some flag on my account. Service request has been submitted.
Good enough, it seems I can just open 15.1 and it carries on the settings from 15.0. - Altera_Forum
You can open Service Request ticket. But from my experience the answer will be something like: "Ubuntu is not officially supported OS". I'm getting these kind of replies for Quartus issues running on my CentOS server.
- Altera_Forum
That is exactly what they said: "Although Ubuntu is not supported, we are going to look into the issue".
Well THANK YOU Altera for extending your misprize to my troubled *** so we can fix a nasty bug on YOUR software. It also shows your disconnect with the very own community that embraces you most - because if you relied on Windows you'd be dead beef at this point. On a less sarcastic note, if you look closely, it seems Quartus calls qFatal() on libQtCore.so.4 from PRDQ_PTE::update_line_edit(). This was not just an accidental crash, Quartus purposely aborted this process. # 4 0x00007fdf0260f715 in qFatal(char const*, ...) () from /home/sun/altera/15.1/quartus/linux64/libQtCore.so.4 # 5 0x00007fde6496f4bf in PRDQ_PTE::update_line_edit() () from /home/sun/altera/15.1/quartus/linux64/libprj_prdq.so
