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RayVisperas's avatar
RayVisperas
Icon for New Contributor rankNew Contributor
4 years ago

Quartus - Users getting license Notification with new license applied

We've gotten our renewal license and I've downloaded the the file to apply on FlexLM. I've made sure to apply the necessary parameters on the license file. When our users launch the Quartus software ...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
4 years ago

To further understand the issue, could you get me the:

3) Screenshot of Quartus II>>tools>>license setup

4) Machine OS information

5) Quartus version used

7) License.dat file

for further checking.

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

computer name:

For privacy, you can also reply/attach file in private message.


  • RayVisperas's avatar
    RayVisperas
    Icon for New Contributor rankNew Contributor
    4 years ago

    Information including license file have been attached. Note that I had to change the extension of the license file since I cannot attach a .dat file.

    Our users need to use the software ASAP. Are we able to escalate this issue other than waiting for a response once a day? Is there a support number I can call or is there a chat support that I can use to communicate with a technician now?