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RayVisperas's avatar
RayVisperas
Icon for New Contributor rankNew Contributor
4 years ago

Quartus - Users getting license Notification with new license applied

We've gotten our renewal license and I've downloaded the the file to apply on FlexLM. I've made sure to apply the necessary parameters on the license file. When our users launch the Quartus software ...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
4 years ago

Hello

Welcome to INTEL forum. Could help to request/regenerate again a new license file in self-service licensing center https://licensing.intel.com/

Before that, you need to clear out your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and regenerate back new license using Google chrome and try out see how things go.


RayVisperas's avatar
RayVisperas
Icon for New Contributor rankNew Contributor
4 years ago

Hi I just tried that and the users are getting the following notification:

Our users need to use the software. How am I able to escalate this with support?

Please let me know

Thanks