PL-USB2-BLASTER_SO#233556_Unable to recognize device

Hi,

did you try to update driver for the unknown device in device manager, manually selecting recent quartus\drivers\usb-blaster-ii folder as driver installation source?

Hi,

Please provide the screenshot of the unreconized device message.

Also, have you try to uninstalled and reinstall the USB Blaster driver?

Regards,

Aiman

Hello Aiman,

Please find the attached images along with the device sn#.

Regards,

Venu CK.

Hi,

• May I know from where did you purchase the USB blaster?
• Have you try the suggested steps above by me and FvM?
• I do not understand the error message in the picture, please help to translate in english.

Regards,

Aiman

Hello Aiman,

1. Customer purchased the part from Mouser.

2. Yes, the suggested steps are tried but still the device is not detecting.

3. USB not recognised.

Regards,

Venu CK.

Hi Venu,

Kindly try below:

1. Ensure that USB Blaster Adapter connected to the board in correct manner(one to one mapping)
2. Complete reinstall of Quartus Prime
3. Running as admin

Another try:

1. Disconnect other USB device
2. uninstall and reinstall the usb blaster driver
3. You can also try this https://www.intel.com/content/www/us/en/support/programmable/articles/000073673.html
4. If you have another USB Blaster, please try using another one and see if it works.

Regards,

Aiman

Hi,

Do you have any further update/inquiries for this case?

Regards,

Aiman

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you