OMG. What did you think?

Thank you for alerting us to slowness of pages loading. We are investigating this and trouble shooting it now.

We are also working on establishing a direct line to report issues and appreciate all your feedback.

Thank you,

Mary T.

Community Manager

I wholeheartedly agree that this forum (albeit the 'intel standard forum format') is a great leap backward from the existing AlteraForum implementation. I routinely monitored the AlteraForum using the 'show me the new posts since the last time I visited' entry point, which no longer seems to be available. My screen is now mostly whitespace, information content in the display is very sparse, leading to lots of page reloads and scrolling for no apparent benefit. The lack of sub forums/categories is also a significant step backward in usability. Sigh. It would have been a lot better to keep the old forum software and just do a swap of the Altera logos and text to Intel ...

I also don't understand why my useriid gets changed from ak6dn (which I login with) to donorth when I post on this forum. There seems to be an identity translation that is going on somewhere after logging iinto intel.com as ak6dn and then navigating to this subsite. Very irritating ...

Ok, so my loginid is ak6dn so I finally figured out I could set my FPGA profile id to AK6DN (all caps), it would not allow me to set my FPGA profile id to my login id ('it is in use by another user' -- i.e. ME!) ...

Somehow this forum doesn't use your login by default, but a profile name made from your surname and last name. You need to go to your profile to change your displayed user ID on the forum. Could the other user be your MySupport account? Those got transferred automatically to the Intel support (with a password reset) and now both the Mysupport and the forum accounts are on the same platform. I had a problem with that because both accounts use the same email address.

From what I understood Intel is working on the performance issues, and will get the Google search working again. The links to the old posts in Altera forums should also be redirected automatically to here.

I've talked about the read/unread marks, and having a list of all the unread messages since the last log in, which in my opinion are the basic minimum functions that are required to make this forum usable. We'll see where it goes from here

Hi @ak6dn,

It looks like you had two separate email accounts. We updated your nickname as requested and I'll send you a private message with that information. Thanks,

Mary T.

Community Manager

If you use search from the toplevel page ("Welcome to the Intel Community") it (still) always hangs the browser no matter what you search for.

-> search is not usable

Hi @mfro​ , Can you let us know which browser you're using? I used chrome and had a 2-3 second lag, but it did bring up a list of search items so we need to investigate more. And we have 2 searches, one specific for searching on the community, and one for searching Intel.com. Can you let us know which search field you were using? With these two pieces of info, we'll try to replicate your issue so we can address it. Thank you!

Mary T.

Community Manager

I'm using Firefox (61.0.1 64 bit on Linux) right now, but the search hung for me with Internet Explorer on Windows as well. From the community start page, I search for "mary" in the "search the community" search field. Firefox hangs after a few second and brings up a "script hang" message. I stopped the search after about 3 minutes with nothing returned.

And you are right, it works with Chrome (just tested).

It works for me, with Firefox (Windows) and Internet Explorer. I had lots of "script hang" messages on Monday but almost none after that.

I'm experiencing problems with the search too - if I use 'Search the community', I get results within a few seconds but if I click on any of the results it hangs the browser. Environment is Chrome on Win 7.

The workaround for anyone else who needs it is to run the search as above but then instead of clicking on any of the results, I copy and paste them into a new google search and I can get to the page fine.