Forum Discussion
Hello
Welcome to Intel forum. Apologize for the inconvenience, could you help to try regenerate your license in Self-Service licensing Center again. Only the license administrator can re-generate the license file.
Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.
Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html
Otherwise, if you still having problem, please advise the following for checking?
Admin Name
Email Address
Company Name
Company Address
NICID
I am able to regenerate a license, but the maintenance expiration date does not change with the regenerated licenses. It should be saying 2021. This is why i think i may need to renew our maintenance