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Hadi23's avatar
Hadi23
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3 years ago

Moving licence to another account

Dear Intel Support, Our company has been merged into another company and we need to move our Quartus and ModelSim licences to the new group email (Intel account). We would appreciate if you could c...
Installation & Licensing
Hadi23's avatar
Hadi23
Icon for New Contributor rankNew Contributor
3 years ago

Hi AR_A,

We haven't received any private message from you so far. What is you email address that we can communicate with you to solve this issue?

However, I've been communicating with your support team as well, and they replied that they face an error for transferring the licence.

FYI, both our previous and new emails are group emails that belong to fpga group of our companies.

Error message from backend “The specified email address belongs to a group and group emails are not supported in Azure for user accounts.”.