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Elit's avatar
Elit
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Modelsim Intel FPGA Edition 2020.3 Pro and 2020.1 Standard license problem

Hi

I'm trying to run the Verilog HDL Testbench for a Single /Two Avalon-MM Master and Slave Pair.

With Modelsim Intel FPGA Edition 2019.4 Pro everything is good, but with 2020.3 Pro and 2020.1 Standard I get a messages like this:

# ** License Issue: License request for alteramtivlog feature failed

# ** License Issue: No such feature exists. (C:\FLEXLM\tools.lic)

# ** Error: Failure to obtain a Verilog simulation license. Unable to checkout any of these license features: 'alteramtivsim' or 'alteramtivlog'.

Our License File C:\FLEXLM\tools.lic

Our Modelsim Intel FPGA Edition License Expires 13-Oct-2021.

How to fix it ?

Thanks

59 Replies

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  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi

    Upon checking, as per logs, it is throwing below error message i.e. license codes are generated for one host ID and license file being used in another HOSTID.

    FlexNet Error

    Error Number: -8

    Error Message: Invalid (inconsistent) license key.

    Server: C:\FLEXLM\license.dat

    Feature: alteramtivsim

    FlexNet Error

    Error Number: -8

    Error Message: Invalid (inconsistent) license key.

    Server: C:\FLEXLM\license.dat

    Feature: alteramtivsim

    Could you confirm whether customers run the tool on same HOST or different HOST when they upgrade to 20.4?

    If it is on different HOST when running 20.4, then could you try 20.4 version on same HOST where 2019.4 is working fine as it looks licenses are generated on 2019.4 HOST ID.

    Lastly, is it possible to run the 2019.4 tool with same MGLS_DEBUG_LOG_DIR settings and provide the logs please?

    Thank you very much.


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Both versions of the simulator - 19.4 and 20.4 - run on the same HOST computer.

      Attached both log files.

      Thanks,

      Elit

      • AR_A_Intel's avatar
        AR_A_Intel
        Icon for Super Contributor rankSuper Contributor
        5 years ago

        Hi

        Thank you for sending the MGLS_DEBUG_LOG_DIR logs of 2019.4 version.Can you please download latest licensing software from below link and install it.

        https://support.sw.siemens.com/en-US/product/905395197/downloads

        Default it installs into c:\MentorGraphics\Licensing folder.

        In Command Prompt go to c:\mentorgraphics\licensing folder, and then run the command “mgls_ok.exe alteramtivsim “ command to check whether it is checking out licenses or not.

        Attach is the screen shot for command execution.

        Could you help to test “mgls_ok.exe alteramtivsim”?

        Thank you very much.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Sounds good, hope everything is working well at your side.


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      How can we get instead of a temporary license - license for the entire period until November 11, 2021 ?

      Thanks a lot for your support,

      Elit

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi Sir


    Done checking, our RDs suggest to re-generate the license file again, and give it another testing.

    If still not working, please provide us the re-generated license file.


    Thank you very much.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi Sir


    Done checking, since this is an Altera-Intel OEM version, while the HOST-ID is not recognized in the latest version,

    we are wondering maybe something wrong in the license generation.

    Are you using any internal license generation tool?

    Could you let us know which site or tool that you use to generate this license?


    Thank you very much.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi Sir


    I’m opening IT ticket to report the license issue to this self-service Center. Please advise your detail in the private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi Sir

    Thanks for your patience with us. Engineering team updated some setups in OEMGEN account for Intel Modelsim, and we believe this should resolve the issue.

    Could you help to re-generate the license file again and test, see how things go.

    If still not working, please provide us the re-generated license file.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    HI Sir

    Thanks for your patience. Upon checking with Intel IT team, Mentor engineering and Marketing team. Regrettably, the Dongle support has been disallowed for the OEM-Editions from v2019_3. Dongles are specifically disallowed in Exhibit 1 of the VAR Agreement.

    According to the recent updated agreement (Jan 2021 to Jan 2024), We dropped Altera USB dongle (GUARD_ID=) support from v2019_3 Mentor Licensing release.

    The Questa Intel FPGA Edition and the Questa Intel FPGA Starter Edition license will require a unique identifier on the target workstation, like an Ethernet address or hard drive ID.

    Please accept my apologies for the inconvenience and difficulty that you have and for not being able to assist you fully. If you need any more clarification, please let me know.

    Thank you for patience and understanding on this matter.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    We have not heard from you and I hope that my last note clears up this matter. If you don’t have any further question, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.