Forum Discussion
Hi.
Both versions of the simulator - 19.4 and 20.4 - run on the same HOST computer.
Attached both log files.
Thanks,
Elit
Hi
Thank you for sending the MGLS_DEBUG_LOG_DIR logs of 2019.4 version.Can you please download latest licensing software from below link and install it.
https://support.sw.siemens.com/en-US/product/905395197/downloads
Default it installs into c:\MentorGraphics\Licensing folder.
In Command Prompt go to c:\mentorgraphics\licensing folder, and then run the command “mgls_ok.exe alteramtivsim “ command to check whether it is checking out licenses or not.
Attach is the screen shot for command execution.
Could you help to test “mgls_ok.exe alteramtivsim”?
Thank you very much.
- Elit5 years ago
Occasional Contributor
Hi.
Attached screenshot (pdf) of license check and license file.
Thanks,
Elit
- AR_A_Intel5 years ago
Super Contributor
Hi
Our RDs provide the following feedbacks:
Could you help to send the MAC Address of the system to us?
One way is to have the MAC Address reported in lmtools->System Settings window. Refer to attachment.
We are investigating the root cause of this issue.
Thank you very much.
- Elit5 years ago
Occasional Contributor
Hi.
Attached
Thanks,
Elit