Mentor Graphics AXI Verification IP Suite license issue

Hello.

I purchased from Intel the "Mentor Graphics AXI Verification IP Suite" P/N: IPS-AXIBFM and downloaded the new generated license. But, unfortunately, I see that in the new generated license the 'Mentor Graphics AXI3 Master BFM' and 'Mentor Graphics AXI3 Slave BFM' still missing. This preventing from me to perform simulation of the Cyclone V HPS devices that I'm working on.

During the simulation in QuestaSim, I'm getting the followng error:

# Loading C:/intelFPGA/23.1std/ip/altera/mentor_vip_ae/common//questa_mvc_core/win64_gcc-7.4.0/libaxi_IN_SystemVerilog_MTI_full_DVC.dll
# --------- --------- --------- --------- --------- --------- ---------
# ** ERROR: failed to get a license (mgcvipaeaxi) for 'axi'
# ** Check the license environment (e.g. LM_LICENSE_FILE or MGLS_LICENSE_FILE using lmutils), the transcript and any logs.
# --------- --------- --------- --------- --------- --------- ---------
#
# ** Fatal: (vsim-3960) Foreign module requested halt.
# Time: 0 ps Iteration: 0 Process: /tb/UUT/u0/hps_0/fpga_interfaces/h2f_lw_axi_master_inst/axi/#INITIAL#3219 File: ./../Simple_PD/simulation/submodules/mgc_common_axi.sv
# FATAL ERROR while loading design

Please, you urgent help.

Thanks.

Igor Kagan