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THzz's avatar
THzz
Icon for New Contributor rankNew Contributor
2 years ago

Licensing Renewal Issues Nightmare

We have been developing a prototype using the Arria 10 FPGA Development Kit. Our license recently expired. The Self-Service Licensing Center does not give me the option to renew the license. The che...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

As we do not receive any response from you on the previous question/reply/answer that we have provided in private message. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


THzz's avatar
THzz
Icon for New Contributor rankNew Contributor
2 years ago

Thank you for your responses.

I am being assisted by another Intel employee as well as you. Thus far, still no resolution. I am getting conflicting answers from you and the other kind person who is helping. We are, however, using a free trial license until someone figures out what is going wrong. I will respond via PM again.