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JV90's avatar
JV90
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1 month ago

License issue

Hello,

I need troubleshooting for my license issue. I use Quartus Pro as well as Quartus Standard with multiple seats, but not all seats are visible.

 

4 Replies

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor
    28 days ago

    The new altera sslc site had been available. Could you try generate again to see the issue still persist?

    • JV90's avatar
      JV90
      Icon for New Contributor rankNew Contributor
      1 month ago

      It is a purchased license. Are there any chance I can send you my license file?

      • ShengN_altera's avatar
        ShengN_altera
        Icon for Super Contributor rankSuper Contributor
        1 month ago

        Purchased license please follow below steps:

        Go To https://licensing.intel.com/ à Help à Contact Customer Service

         

         

         

         

        Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue