Forum Discussion

Emmie's avatar
Emmie
Icon for New Contributor rankNew Contributor
2 years ago

Installation of Drivers

Hi. I own a windows 8.1 32bits tablet with a damaged OS. I was able to fix the OS with a bootable flash but it's not functioning well. The touchpad, volume button, windows button, wifi, speaker, camera and some other things aren't working. Anytime I try troubleshooting the sound, it tells me I need to install a driver. I have tried so many drivers but still isn't working. Please how do I fix it.

2 Replies

  • Anonymous's avatar
    Anonymous
    2 years ago
    Approved

    Not an Intel problem. Contact Hexa or Microsoft for support.

    Doc (not an Intel employee or contractor)
    [Maybe Windows 12 will be better]

  • tehjingy_Altera's avatar
    tehjingy_Altera
    Icon for Regular Contributor rankRegular Contributor
    2 years ago

    Hi


    So sorry you are experiencing problems with your tablet.

    However we could not advise on how to fix it. It is best to get back to the place where you purchase it and speak to a representative.


    I shall set this thread to close pending. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    If you happened to close this thread you might receive a survey. If you think you would rank your support experience less than 10 out of 10, please allow me to correct it before closing or if the problem can’t be corrected, please let me know the cause so that I may improve your future service experience.



    Regards

    Jingyang, Teh