Forum Discussion

Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
14 years ago

Install of Quartus failing on XP SP3

I downloaded the web edition of Quartus II v11.0 and ran the installer.

After unpacking into d:\altera_temp I requested the main install to go into d:\altera\11.0

Most of the installation appears to run OK, but then I get a message

"An unexpected error occured. Aborting"

The full error log is:

====================

An unexpected error occured. Aborting

Traceback (most recent call last):

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 725, in thread_wrapper

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 895, in do_installation_thread

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 1059, in get_win_exe_progress

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/utils", line 69, in tail

IOError: [Errno 12] Not enough space: 'D:\\altera\\11.0\\quartus\\log'

====================

I have plenty of free space on both C (2Gbyte) and D (46Gbyte) drives so the actual message would appear to be spurious.

Any suggestions (apart from not trying to be an early adopter, and download 10.1 instead!)

--

Thomas Sandford

4 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    14 years ago

    I've eventually managed to work around this problem as follows.

    • Complete the failed installation as above. This leaves you with a non-functioning installation (indeed Quartus will try to start at the end of the process, and die horribly).

    • Go to the main install directory (d:\altera\11.0 in my case) and manually unpack any .z7 files that are left there using 7-Zip file manager. (Delete the final element off the offered path, ie use d:\altera\11.0 as the path to which to extract the files)

    • Fix the installation by going to the new Altera entry in the start menu and selecting Modify Altera Complete Design Suite (probably the only entry)

    • select the items you wanted installed and re-run the install.

    • this time it will complete correctly.

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    14 years ago

    i think the limited amount of space on your C drive is the problem. i'm not sure if the installer uses some temporary storage on C or if the installer is mistakenly looking at C instead of D but that's where i'd start

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    14 years ago

    I fixed this problem with the recommendation of the INSTALL.TXT that I found in the temporary folder.

    "Due to a problem with some 64-bit Windows XP configurations, the

    installer may fail. For more information on this problem, see the

    Microsoft Knowledge Base, KB925336.

    To work around this problem, download and install the patch file for

    Windows Server 2003, x64 Edition (KB925336) which is also applicable

    to 64-bit Windows XP. The patch is available from the following link:

    support.microsoft.com/kb/925336

    I download the patch, install it, reboot the computer and restart the altera installation.

    It works!:)

    Nicolas Sacco