How can I get a Max+plusII 10.2 BASELINE license ?

Hello

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https://fpgasupport.intel.com/Licensing/license/index.html

Hi sir

Apologize for the inconvenience happen. We have created IPS case base on your issue (#00460565). Please give me some time to further check with our customer service team regarding your issue. I’ll be back with an update.

Hi Sir

Done checking, there is no license tagged to Host ID 98FA9B0EBFB5. For Maxplus II license, you may get the license by going to : https://www.altera.com/support/support-resources/download/legacy/maxplus2/mp2-index.html . You will be guided through the license request process. Once the process is complete, your license will be sent to you via email.

Let me know if you need further assistance.

I also am having difficulties in getting a license for MAX+PLUS II Baseline. On August 30, approximately 9am, I requested a license for a PC with this NIC ... D067E520AE3C. It has been more than 24 hours and I have not received a license file. Today, I requested a license using Hard Drive serial number B46E-309B

I will let you know how this works. If you can create a license file please email it to me at ... engineering@researchconcepts.com

Thank you for your support ...

Hi Sir

We apologies for the inconvenience and for the delay in response as we had a public holiday until 3 September 2019. We try replicate this issue with our NICID and the link https://www.altera.com/support/support-resources/download/legacy/maxplus2/mp2-index.html for Maxplus II license request work as expected and no error message. Could you help reconfirm again your PC NICID number. You can find it by typing (ipconfig /all) at a command prompt and at the Ethernet adapter Ethernet location.

I am not sure if you got my reply of Sept 4 to your email ... The 'ipconfig /all reports the NIC ID as ... D0-67-E5-20-AE-3C. I did use this NIC ID to obtains a license file for MAX PLUS II Baseline on March 7, 2019. Per the instructions on the web site I entered the NIC ID without hyphens (D067E520AE3C). Again, thank you for your help, Mike Mikinski, engineering@researchconcepts.com, 913 422 0210, cell: 913 526 8650. I am located the Central US, this is the Chicago time zone.

...

Please help, I am getting some pressure from my management to ship the product, again, thanks for your support, Mike Mikinski

Mike:

I also tried today with your NIC ID.

And I haven't received any email response at all.

Not even the "problem" response I previously received.

I'm beginning to suspect that maybe the license is being genned.

But not being sent or sent to wrong email address.

I had to update my email address to the commercial email address for my company

to log onto the support forum.

Maybe that triggered a problem.

John

I think maybe now it isn't a license gen problem anymore

because I get no email response at all anymore.

I have quadruple checked the NIC address for the Ethernet adapter on my Thinkpad:

98FA9B0EBFB5

Can you try to gen a Max10.2 baseline license for this NIC and send it to me.

I have the Intel guy at our disti (Arrow) working on this issue but he said he couldn't get

license yet either.

John Kates

jxi2

915-856-0241 email jkates@jxi2.com

Mike Mikinski here ... I tried to get a license using your NIC ... 98FA9B0EBFB5 ... I'll let you know what happens. Our customer cancelled the part of the order that required the new PLD, Mike Mikinski, engineering at researchconcepts.com, 913 422 0210

Hello

Apologize for the inconvenience happen. The MAX+PLUS II Software Licensing Request portal is recovered. Kindly request your license in https://www.intel.com/content/www/us/en/programmable/f/download/licensing/lic-max2baseline.html