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MGRazor's avatar
MGRazor
Icon for Occasional Contributor rankOccasional Contributor
2 years ago

FlexLM License Server has wrong HOST ID number.

I mistakenly entered the wrong Hexadecimal Host ID number when submitting to self-rehost licenses to new server. I need assistance immediately. The system won't allow to correct because it is all information in same server name. Please post answer as soon as possible.

9 Replies

  • Anonymous's avatar
    Anonymous

    @MGRazor Providing personal information (phone, email) is not something you should be doing. The forum has private messages, if necessary to pass private information.

    Doc (not an Intel employee or contractor)
    [Maybe Windows 12 will be better]

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    Hello,

    Welcome to INTEL forum. Could you provide details for verification check?

    Name :

    Company Name :

    Company Address :

    NICID(Mac Add) : the wrong & right Host ID number

    Owner email:

    For privacy, reply/attach file in private message.


    • MGRazor's avatar
      MGRazor
      Icon for Occasional Contributor rankOccasional Contributor

      Yes, I can.

      Should reply with information here or separate email address?

    • MGRazor's avatar
      MGRazor
      Icon for Occasional Contributor rankOccasional Contributor

      Hello AR_A_Intel.

      Any good news in solving my Server issue?

      We need this tool running urgently.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    I apologize for the delay, as I've been out of the office recently. The customer service team has confirmed that the licenses have been rehosted to 00155DC82413. Could you please assist in verifying this? Thank you.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    We have not heard from you and I hope that my last note clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


    • MGRazor's avatar
      MGRazor
      Icon for Occasional Contributor rankOccasional Contributor

      You may close this ticket.

  • MGRazor's avatar
    MGRazor
    Icon for Occasional Contributor rankOccasional Contributor

    Sorry for the delay.

    Thank you Issue resolved.