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HenryChaing's avatar
HenryChaing
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1 year ago
Solved

Failed to download SoC EDS Standard Version 20.1.

Hello intel community.
I'm following the Get Started Guide for the DE-10 Nano development board, but I encountered an issue when trying to download the SoC Embedded Design Suite (EDS) Standard Edition. The Intel FPGA Software Download Center currently only supports the Pro Edition, and when I attempt to switch to the Standard Edition, I'm redirected to a "Error: Page Not Found" page. I urgently need to download the SoC EDS Standard Edition (Linux version) for development on the DE-10 Nano (Cyclone-V SoC).

7 Replies

  • HubertG's avatar
    HubertG
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    1 year ago

    Hi HenryChaing,


    Sorry for the hassle that bothers you and I understand the urgency, let me check with the engineering team and get back to you asap.


    Regards

    Hubert


  • HenryChaing's avatar
    HenryChaing
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    1 year ago

    Hi HubertG,

    Thank you for your response and assistance. The usual approach will be fine—hopefully, everything will return to normal soon.

    Best Regards

    Henry

  • HubertG's avatar
    HubertG
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    1 year ago

    Hi HenryChaing,


    Good news, the server has been fixed ! You are now able to download the installer with the version and OS desired in this link

    https://www.intel.com/content/www/us/en/software-kit/661080/intel-soc-fpga-embedded-development-suite-soc-eds-standard-edition-software-version-20-1-for-linux.html


    Once again, we are truly sorry for the undesirable experience that faced by you due to the server issue. Besides, we would also like to express our gratitude to you for spotting out the bug/problem of our server. This would definitely help the other users around the world from different region.


    Henry, you are the savior of the day ! Thanks for being part of us, we will keep improving all the times


    Best Regards

    Hubert


    • HenryChaing's avatar
      HenryChaing
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      1 year ago

      Hi HubertG,

      You are the true lifesavers! Thank you, Hubert, and the rest of the Intel team for resolving this major issue, saving users from a nightmare. We are proud of you all.

      Best Regards

      Henry

  • HubertG's avatar
    HubertG
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    1 year ago

    Hi HenryChaing,


    You are utmost welcome ^-^ It's always our pleasure to help you all. On behalf of the team, I would like to express thousands of thanks to you for the compliment to us and also spotting out the problem where we didn't realize it. We will always be there with you whenever you need any support. Cheers !


    Thanks again to you Henry. If you have any further question or support needed from our end, do no hesitate to reach out to us, we will give our first support to you.



    Beyond this, is there any further assist that you need ?


    --- Always Customer First ---


    Best Regards

    Hubert




  • HubertG's avatar
    HubertG
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    1 year ago

    I’m glad that your question has been addressed, I now transition this thread to community support.


    If you're satisfied with my support, can I request your generosity to give me a good survey feedback after this ? ^-^

    Thanks a lot


    Besides, if you have a new question, Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.



    • HenryChaing's avatar
      HenryChaing
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      1 year ago

      Hi Hubert,

      Sure! Please let me know how to provide feedback, and I'll include all the helpful suggestions.

      Thank you so much!