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VR_S's avatar
VR_S
Icon for New Contributor rankNew Contributor
2 years ago
Solved

Device not supported error while using a valid floating license

Hi Team, I was provided a floating license for my Quartus Prime 20.1 Standard edition. It loads up the software but fails to compile the code which runs fine on lite edition. The error that pops u...
Installation & Licensing
  • AR_A_Intel's avatar
    AR_A_Intel
    2 years ago

    Hi

    Could you help to upgrade the license daemon software to the newer version and try it.

    https://www.intel.com/content/www/us/en/software-kit/709649/license-daemon.html

    Please stop and restart the server after upgrade. Shutdown/kill all the license service and restart server and client back from ground zero to see if it works?

    You need to allow the firewall access to the port number from both server and client machine.

    2) Make sure the port used by license server or vendor daemon is not blocked.


AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

Hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you