Critical Warnings on altera_reserved_tck hold and removal time violations

Did you get any help, I'm getting the same critical warnings, i was able to reduce the amount of slack by turning some of the features in the settings off, but is still get a little negative slack,, how were you able to solve your problem......i cannot completely remove the negative slack, some posts ive read say make it a false path, that doesn work, some say just ignore this pin, i cannot do that because untill it disappear my signaltap wont work...someone please help