Forum Discussion
7 Replies
- FvM
Super Contributor
1. When does it crash, e.g. when pressing generate?
2. Did you check if failure depends on specific input, e.g. the hex file?
3. If you already generated combined sof and hex before, did you try to reprocess the old design, if successfully, what's different?
4. You might try a recent converter version.- Oliver_I_Sedlacek
Contributor
It crashes when I hit generate. I don't have time to do your bug investigation and I'm hanging on with an older version of Quartus because it includes IP that's deprecated and not in newer versions.
- TingJiangT_Intel
Contributor
Hi there, is there any updates on this issue?
- TingJiangT_Intel
Contributor
Could you please upload the error report by click the preview report for further investigating?
- Oliver_I_Sedlacek
Contributor
I'll try and do that next time it happens. In general the error reporting doesn't work.
- TingJiangT_Intel
Contributor
Ok, is there any updates on this issue?
- TingJiangT_Intel
Contributor
As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.