Forum Discussion
Something is messed up with the installation. I'd delete Quartus and then reinstall the devices. Do the device installation before doing any additional patches. And it looks like the patch you mention is for Standard edition (std) so that may have something to do with it as well.
#iwork4intel
Thank you for the replies, BTW.
The rub with uninstall and reinstall is that I never even get to install the Cyclone IV device support myself - it appears that device support gets installed with the main package. I can't remember if I can uncheck the Cyclone IV device support at initial install, though.
I will uninstall and reinstall and see if I can get the main package to install without the Cylcone IV device support and then try to install it separately.
I will update here with results.
Regards.
- sstrell6 years ago
Super Contributor
If there .qdz is in the same location as the installer, the devices should get installed with it. Just try installing without installing any patches.
#iwork4intel
- JSmit2686 years ago
New Contributor
Your comment about the .qdz file in the same location as the installer was the key! After removal and reinstall, I no longer get the prompt to install device support when I open Quartus Prime Lite 19.1.
I looked in the folder where the installer was and found a .qdz and a .qdz.part file for the Cyclone IV device. It appears as through the Cyclone IV device support file did not complete download the first time. It was about 360M in size. After deleting both of those files and downloading it again, it shows a size of 477M.
I did not check the MD5 hash the first time on the device support file. This time I checked it and it is correct. That would have saved me some headache. If I noticed the .part file, that would have helped, too.
I find it interesting that the installer would report success when it had an incomplete file for Cyclone IV device support, though. I would expect the install to fail or at the very least give a very noticeable prompt that the device support file that it was attempting to use was not complete and then NOT report that it was installed. (But I have no idea if that is even possible.)
Thank you for your help!