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NLach's avatar
NLach
Icon for New Contributor rankNew Contributor
7 years ago
Solved

Can't login to fpgasoftware.intel.com

I've seen many other people have the same problem on forum.intel.com.

I've made an intel account to download quartus and modelsim but I can't login on fpgasoftware.intel.com to download the files.

I've already tried to connect to https://fpgasoftware.intel.com but I instantly get redirected to the non-secure version of the site (http).

(And yes I've tried to clear cache and reboot and whatever...)

Please fix this, I need this software to work on university projects.

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    7 years ago

    Hi,

    Can you try the steps below ?

    1. Open new incognito tab from Chrome
    2. Go to http://fpgasoftware.intel.com/
    3. Select one of the installer files required to download
    4. Click “Download Selected Files” button
    5. The page will get redirect to Intel FPGA Program login page, LINK.
    6. Login. If successfully authentication, it will auto-redirect you back to “ http://fpgasoftware.intel.com ” (Please ignore the login panel on your top right, it will still showing Sign In)
    7. Repeat step 3 and 4
    8. Download process will be proceed, start download the file.
    9. Done, you have access to it

    Thanks.

6 Replies

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi,

    I have reported this to the team. I will update once I received the reply.

    Thanks.

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi,

    The link http://fpgasupport.intel.com is secure even though it’s on http protocol. It has been enabled in that manner in order to integrate the Akamai download plugin on to the site. You may proceed with software download.

    Please let me know if you have any questions.

    Thanks.

    • NLach's avatar
      NLach
      Icon for New Contributor rankNew Contributor
      7 years ago

      Hi,

      I think you don't understand. It's not that I don't want to download from the site because it's http, it's that I can't!

      I'll explain the bug:

      1. I open fpgasoftware.intel.com on my browser (tested on chromium & firefox on ubuntu 18.04)
      2. I click on "Sign in" in the top right corner
      3. I enter my username and password
      4. I click "Sign In"
      5. NOTHING HAPPENS

      I'll link two screenshots I took of the web console.

      I hope you can do something about it...

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi,

    Can you try the steps below ?

    1. Open new incognito tab from Chrome
    2. Go to http://fpgasoftware.intel.com/
    3. Select one of the installer files required to download
    4. Click “Download Selected Files” button
    5. The page will get redirect to Intel FPGA Program login page, LINK.
    6. Login. If successfully authentication, it will auto-redirect you back to “ http://fpgasoftware.intel.com ” (Please ignore the login panel on your top right, it will still showing Sign In)
    7. Repeat step 3 and 4
    8. Download process will be proceed, start download the file.
    9. Done, you have access to it

    Thanks.

    • NLach's avatar
      NLach
      Icon for New Contributor rankNew Contributor
      7 years ago

      Ok, thanks, it worked.

      But still, this is clearly a bug and a serious security issue that needs to be fixed...

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    6 years ago

    Hi,

    I checked with our IT department; this link is confirmed as a secure link even though it’s on http protocol. You may download the software safely.

    Thanks.