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NJackson's avatar
NJackson
Icon for New Contributor rankNew Contributor
2 years ago

Alterad fails to work with new license

I have recently generated a floating license for Quartus and Questa to replace a license that was out of its maintenance period. After I loaded it onto the FlexLM server, I found that Quartus no long...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

Hi

Thanks for update. Could you restart server.

Solution:

Restart your Windows/Linux Server to eliminate all services and force a new start. On Windows, check the “Force Server Shutdown” box on the “Start/Stop/Reread” tab in lmtools.exe. Open the LMTOOLS again and perform status enquiry, it should show the SERVER UP now.

Start the service to see if it launches. You will see a small message at the bottom of the LMTools windows stating if it started or not.

If it does not start, select the 'Config Services' tab and select 'View Log'. Make a copy of this log and attach for further checking.


  • NJackson's avatar
    NJackson
    Icon for New Contributor rankNew Contributor
    2 years ago

    Hi,

    I've attached a copy of the log when attempting to start using our new license file (the one that doesn't appear to work). Also I've added below the output from 'Perform Status Enquiry'.

    --------

    Status

    --------

    Flexible License Manager status on Fri 8/4/2023 14:02

    [Detecting lmgrd processes...]

    License server status: 27001@BPL-DEV01

    License file(s) on BPL-DEV01: C:\flexlm\LR-127929_License.dat:

    BPL-DEV01: license server UP (MASTER) v11.18.2

    Vendor daemon status (on BPL-DEV01):

    alterad: UP v11.18.2

    Feature usage info:

    Users of ip_base: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of ip_embedded: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of maxplus2verilog: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of maxplus2vhdl: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of quartus_nonvolatile_encryption: (Total of 8 licenses issued; Total of 0 licenses in use)

    Users of sw_pe: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of maxplus2: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of quartus_pro: (Total of 8 licenses issued; Total of 0 licenses in use)

    Users of quartus: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_00A2: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_00BE: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_00BF: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_00BD: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_010C: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_0034: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_00D8: (Total of 4 licenses issued; Total of 0 licenses in use)

    Users of 6AF7_0014: (Total of 4 licenses issued; Total of 0 licenses in use)

    mgcld: Cannot connect to license server system.

    The license server manager (lmgrd) has not been started yet,

    the wrong port@host or license file is being used, or the

    port or hostname in the license file has been changed.

    Feature: mgcvipae

    Server name: 10.125.0.90

    License path: 27001@BPL-DEV01;

    FlexNet Licensing error:-15,578. System Error: 10049 "WinSock: Invalid address"