Forum Discussion
Hello,
Welcome to INTEL forum. Pre my understanding, the error: alterad: No socket connection to license server manager.
License path: 27001@BPL-DEV01;
FlexNet Licensing error:-7,10015
The error message indicates that the connection was interrupted because the device switched to a different access point while roaming. This typically occurs when the default ports are being utilized or if a VPN/Firewall configuration is preventing the connection.
To resolve this issue, please ensure that ports are open and accessible in your network's firewall settings. If you have a Firewall in place or if there are other License servers running on the same device, you might need to modify the Server Ports. You can do this by clicking the Server Ports button and making the necessary changes.
Thanks for your reply.
We looked at what you've suggested and can confirm that the firewall is not preventing the connection. As I've said in my original post, when we revert to our older license file, which contains the same paths and port settings, the Licence Manager is able to access the Altera Daemon. This suggests that there is a problem with the new license file some how.
I have compared both files and can confirm that there's no hidden characters around the port settings.
Any ideas on how to proceed?