Forum Discussion

covfefe's avatar
covfefe
Icon for Occasional Contributor rankOccasional Contributor
3 months ago

Altera SSLC License

Hello, I am having issues with the Altera / Intel Self Service License Center. According to the help available online ,I should have several options in the "Licenses" menu, yet these ones are missin...
Installation & Licensing
sstrell's avatar
sstrell
Icon for Super Contributor rankSuper Contributor
2 months ago

Did you contact the distributor you purchased the license from?

covfefe's avatar
covfefe
Icon for Occasional Contributor rankOccasional Contributor
2 months ago

yes, they told me to login on the SSLC. Where missing buttons prevent me to use it

  • paveetirrasrie_Altera's avatar
    paveetirrasrie_Altera
    Icon for Frequent Contributor rankFrequent Contributor
    2 months ago

    Hello,

     

    Apologies that you're still observing the issue.

    I'm currently checking with internal team on the Missing "License Assistant". I'm not be able to locate that as well.

     

    Meanwhile to view your licenses:

     

    Please try to go to Licenses > License Reports > click on the drop-down menu & select All Licenses.

    You should see all your licenses in the "All Licenses" list view.

     

    Regards,

    Pavee

    • covfefe's avatar
      covfefe
      Icon for Occasional Contributor rankOccasional Contributor
      2 months ago

      Pavee, thank you for confirming the issue. Any update on bringing the
      "License Assistant" and other missing buttons back?

      • New Licenses
      • Licenses With Active Maintenance
      • Licenses With Expired Maintenance
      • All Licenses
      • Legacy Licenses
      • Employee and Evaluation License