Forum Discussion

covfefe's avatar
covfefe
Icon for Occasional Contributor rankOccasional Contributor
3 months ago

Altera SSLC License

Hello, I am having issues with the Altera / Intel Self Service License Center. According to the help available online ,I should have several options in the "Licenses" menu, yet these ones are missin...
Installation & Licensing
covfefe's avatar
covfefe
Icon for Occasional Contributor rankOccasional Contributor
2 months ago

Is anyone able to help? 

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    2 months ago

    Did you contact the distributor you purchased the license from?

    • covfefe's avatar
      covfefe
      Icon for Occasional Contributor rankOccasional Contributor
      2 months ago

      yes, they told me to login on the SSLC. Where missing buttons prevent me to use it

      • paveetirrasrie_Altera's avatar
        paveetirrasrie_Altera
        Icon for Frequent Contributor rankFrequent Contributor
        2 months ago

        Hello,

         

        Apologies that you're still observing the issue.

        I'm currently checking with internal team on the Missing "License Assistant". I'm not be able to locate that as well.

         

        Meanwhile to view your licenses:

         

        Please try to go to Licenses > License Reports > click on the drop-down menu & select All Licenses.

        You should see all your licenses in the "All Licenses" list view.

         

        Regards,

        Pavee