Forum Discussion

roscoero's avatar
roscoero
Icon for New Contributor rankNew Contributor
3 years ago

Account Locked, Support will do nothing

Hello - I had to make a new account with an alternate email to even post here due to my actual account being locked. Support refuses to do anything, I've had two different tickets and both get cl...
TGrev's avatar
TGrev
Icon for New Contributor rankNew Contributor
3 years ago

Hello,

I have the same problem. Lost my Login-Info and there is no way to renew/reset

the password. There is no link for doing that.Have to use the single-use-passcode

all the time.

And yes, the support simply has closed the ticket. So I lost the access to all the

licenses of my company i once managed in the SSLC.

Really unbelievable !!!

Need urgent help.