Forum Discussion

roscoero's avatar
roscoero
Icon for New Contributor rankNew Contributor
2 years ago

Account Locked, Support will do nothing

Hello - I had to make a new account with an alternate email to even post here due to my actual account being locked. Support refuses to do anything, I've had two different tickets and both get cl...
BoonBengT_Altera's avatar
BoonBengT_Altera
Icon for Moderator rankModerator
2 years ago

Hi @roscoero,


Greetings, as we do not receive any further clarification/updates on the matter, hence would assume you managed to get in touch with the relevant team to get support on the accounts challenges. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.


Best Wishes

BB


  • roscoero's avatar
    roscoero
    Icon for New Contributor rankNew Contributor
    2 years ago

    Hello

    My account is still locked. I have contacted phone support and they gave me a few links which are directions to activate my account for azure. I've already tried those, and that's where my account is indicated as locked.