Forum Discussion
Hi @roscoero,
Thank you for posting in Intel community forum and hope all is well.
Apologies for the inconvenient caused from all the account and unpleasant login experiences.
May I know which account are you referring to? Intel general account or specific platform/website account?
This is part of our better digital experiences transformation, for those account/login related challenges, we do have a dedicated team which will assist you through the issues encounter to solved them.
Below are the details for the different channel available:
- Ticket: https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html
- Chat: https://intelsupportchat.secure.force.com/icslivechat/ICS_A_E_English_Chat_Page
- Phone: https://www.intel.com/content/www/us/en/support/topics/support-phone-list.html
Note: As for the real-time support would suggest to follow the phone channels above, there is also live FAQ that is available for references. (https://www.intel.com/content/www/us/en/support/topics/azure-sign-in-faq.html)
Thank you for the questions.
Best Wishes
BB
Hello - I've tried all 3 of those methods. They enter a ticket which gets closed and I'm told to post here.
I've had to make a new account (again) because there's some wierd overlap between own intel uses microsoft account and my company does.
The account that is locked is a legacy email before my company was purchased. I'm trying to transfer a license that is on a different email of somebody who left the company, but whos email is on that legacy domain.
The login fails as soon as I enter the emailed verification code. It's just a regular account, but I want to get Self-service licensing center access on it.
Thanks