click IP but can't launch the gui in Quartus 14.0

Hello,

1. For some reason, some of existing IPs don't have "vho" files, so ModelSim gets fail for vcom-7. I want to click IP icon to regenerate vho file in Quartus 14.0, but click steps won't affect in the tool. Do you know which step get missing that cause this issue?
2. I read altera_mem_if_qdrii_phy_core_hw.tcl file in the Quartus 14.0, it suppose to generate vho file, but I did not see that file. I also see the Altera online support, Quartus either generates vho or vo file for the simulation automatically.
3. My RTL gives another colleague to try it, he met same problem as mine which the mouse click won't launch the IP window. Basically all IPs such as pll, phy and etc won't response my mouse. As a result, I think it might have some setting issue instead of env issue

My main question is which switch can cause mouse click step won't work?

Thanks,

-Fred