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Murtezi__Arsim's avatar
Murtezi__Arsim
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2 years ago

Why is it that the Intel® Driver & Support Assistant (Intel® DSA) is not able to install...?

Why is it that the Intel® Driver & Support Assistant (Intel® DSA) is not able to install all latest drivers in one Computer that works with INTEL technology? I have one DELL OptiPlex 5040 and with In...
Jocelyn_Intel's avatar
Jocelyn_Intel
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2 years ago

Hello, @Murtezi__Arsim.

Thank you for the information provided.

However, please be aware that Intel® Driver & Support Assistant (Intel® DSA) can detect and offer upgrades for many of the drivers and software that are available on Download Center, you may have an Intel product that isn't supported by this tool.

Intel Products That Aren’t Supported by Intel® Driver & Support Assistant (Intel® DSA)

After checking the images you sent. you are looking for driver updates that are not provided by Intel but by the OEM, since you don't have a system manufactured by Intel.

You can check in this article that for OEM systems, you need to contact the OEM (System Manufacturer) for the rest of the system drivers as these are only provided by the OEM: What Components Does Intel® Driver & Support Assistant (Intel® DSA) Detect?

Best regards,

Jocelyn M.

Intel Customer Support Technician.


  • Murtezi__Arsim's avatar
    Murtezi__Arsim
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    2 years ago

    Welcome,

    I think companies like Dell, Lenovo, HP, Asus etc. must have access to the latest different Intel drivers also in their driver updater tools.

    It is so because the thing is that Computers must be fast, fixed and secure always. This is important.

    All the best

    Arsim Murtezi