Forum Discussion

altera33's avatar
altera33
Icon for New Contributor rankNew Contributor
6 years ago

Transceiver scripting API can't open service

Hello, To the customer service, important note : "pls read this message and try to understand the problem." Wiki contains a standard example design "cv_GX_1ch_40b_3125mbps" that can be used to test...
altera33's avatar
altera33
Icon for New Contributor rankNew Contributor
6 years ago

Hi,

yes, i asked my colleagues to open a support case. Can you add me to this case and make the diccussion visible for me? Otherwise, my colleagues need to forward every your message to me.

Thanks in advance

CheepinC_altera's avatar
CheepinC_altera
Icon for Regular Contributor rankRegular Contributor
6 years ago
Hi, Based on my understanding, I am unable to add you to the case due to privacy purpose. If I understand it correctly, only the filer of the IPS case can add others into the visibility. You may try to ask your colleagues to see if he/she is able to add you in? Thank you. Best regards, Chee Pin