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altera33's avatar
altera33
Icon for New Contributor rankNew Contributor
7 years ago

Transceiver scripting API can't open service

Hello, To the customer service, important note : "pls read this message and try to understand the problem." Wiki contains a standard example design "cv_GX_1ch_40b_3125mbps" that can be used to test...
altera33's avatar
altera33
Icon for New Contributor rankNew Contributor
7 years ago

Hi,

yes, i asked my colleagues to open a support case. Can you add me to this case and make the diccussion visible for me? Otherwise, my colleagues need to forward every your message to me.

Thanks in advance

  • CheepinC_altera's avatar
    CheepinC_altera
    Icon for Regular Contributor rankRegular Contributor
    7 years ago
    Hi, Based on my understanding, I am unable to add you to the case due to privacy purpose. If I understand it correctly, only the filer of the IPS case can add others into the visibility. You may try to ask your colleagues to see if he/she is able to add you in? Thank you. Best regards, Chee Pin