New Contributor
New Contributor1. What is the failure symptom? Please elaborate the failure symptom in detail. ANS： No symptom, no detection notice from WINDOW 7 when colleague plug the device in his PC.
2. When did the failure happen? How you discover the failure? ANS： The failure happened around 2-3 weeks ago. Due to the detection problem, they cannot use the devices.
3. How did you determine the failure? Please elaborate the procedures. ANS: My colleague just plug in and suppose can be used, but it cannot!
4. Does the failure unit ever working before failure? ANS: his is the third time we bought it. The other two can be workable or can be detected by my colleague’s PC.
5. May I know how you purchase? Does it come with dev.Kit board? Please see enclosed pictures.
6. Could you provide the copy of invoice that show the ship-date? This is required for warranty checking. Please see enclosed.
