New Contributor
Super ContributorHello,
Welcome to INTEL forum. The failure description you provided is too general to understand the actual failure behavior at your site. Intel requires details information. Please help to answer questions below in order for us to better understand your position.
1. What is the failure symptom? Please elaborate the failure symptom in detail.
2. When did the failure happen? How you discover the failure?
3. How did you determine the failure? Please elaborate the procedures.
4. Does the failure unit ever working before failure?
5. May I know how you purchase? Does it come with dev.Kit board
6. Could you provide the copy of invoice that show the ship-date? This is required for warranty checking.
