stratix II Dual-Piece Lid FBGA getting very hot

By taking an interest-

Asking for boards, looking at layout making suggestions sending in someone who might have seen something like this.

Basically putting in the time that other companies do with their clients who are industries that require technical turnaround in hours instead of days or weeks.

Now support is provided by outside personnel who handle multiple lines. These personel cannot focus on the multitude of prts offered by Altera.