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Junyi_yap's avatar
Junyi_yap
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1 year ago

Reject part returns under FPGA - MPN: 10M16SAU169C8G

Hi Intel Folks,


Jabil manufacturing line found 9pcs MPN: 10M16SAU169C8G FPGA component with failure symptom :"unable to program" , 3.3V short to ground.

Please kindly advise how are we going to perform the reject parts return.

Configuration

4 Replies

  • Junyi_yap's avatar
    Junyi_yap
    Icon for New Contributor rankNew Contributor
    1 year ago

    I would like to continue this discussion privately. Please enable the private message capability.

  • Farabi_Altera's avatar
    Farabi_Altera
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hello,


    Using oscilloscope, could you please check signal :

    1. nCONFIG
    2. CONF_DONE
    3. nSTATUS
    4. VCC


    regards,

    Farabi


    • Junyi_yap's avatar
      Junyi_yap
      Icon for New Contributor rankNew Contributor
      1 year ago

      Hi @Farabi ,

      Unfortunately we already remove these components (FPGA) from the boards. Not able to check on this anymore. And our functional test not cover on this with oscilloscope.

      Any chance for help to return these parts for FA?

  • FakhrulA_altera's avatar
    FakhrulA_altera
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hi Junyi_yap,


    To ensure proper handling, FA requests must be submitted through your distributor, who will facilitate the process on your behalf. This approach helps streamline the procedure and ensures efficient service.


    At this point, I’ll transition this thread to community support. If you have any new questions, feel free to open a new thread to receive assistance from Intel experts. Otherwise, the community members will continue to help you here.


    Thank you for your engagement!


    Best regards,

    Fakhrul