Forum Discussion

Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
8 years ago

Qsys Hangs When Adding Module

Hi guys,

I am very new to using Qsys at this time. I have bought the Cyclone V SoC Development Kit recently. And I have found that Qsys hangs as I was trying to add the Cyclone V Hard Processor System.

I have attached a snapshot here as well.

Can I ask you if something is missing on my system ?? am I missing a license or something ?? Or at least, what can I do to find out the root cause and how to fix or work-around this issue ??

Thanks,

TH

7 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hi,

    I have just found out that Qsys also hangs when I was trying to open a system (i.e. soc_system.qsys) as well.

    Can I ask you if something is missing on my system ?? am I missing a license or something ?? Or at least, what can I do to find out the root cause and how to fix or work-around this issue ??

    Thanks,

    TH
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hello th_altera_forum,

    In these kind of questions additional info (Operating system / Quartus version can be of use)

    Did you install the Quartus / Qsys version from the cd in the box or did you install the latest version downloaded from the altera web site ?

    Q17 runs stable on my system. (Win7)

    You might consider trying to open or compile a tutorial to see if the problem comes from your application or from the system code.

    Best Regards,

    Johi.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hi Johi,

    Thank you for your reply.

    I installed Quartus (Quartus Prime 17.0) Standard Edition from the lastest version downloaded from the Altera website.

    Because when I bought the kit, it said in the welcome letter that "Note that CDs and DVDs are not included with this kit...". Is there a difference between the DVD versus the web-install ??

    Currently, Q17 is running on my Windows 10 Home Edition. So, do you think this could be the issue ??

    And yes, I was trying to follow a tutorial when I first found out the issue. So, is it due to the system code then ?? If so, does it mean that I have to get the DVD and/or switch to Win7 (i.e. Home or Pro) ??

    Thanks,

    TH
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hello th_altera_forum

    I worked for months with version 16, it did not hang once.

    A few days ago I installed Q17.

    Today Q17 hung 2 times during download of FPGA and 2 times with Qsys.

    If this continues I go back to 16.0 or 16.1.

    Best Regards,

    Johi.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hi Johi,

    I have just found out that I had to use "Quartus II 15.0 Web Edition" for my Cyclone V SoC Development Kit. It works now.

    Thanks,

    Have a nice day,

    TH.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Is your Java up to date? Qsys uses Java, so if it's not the latest for a version of Qsys, you could run into issues like this. Going back to 15.0 worked because the older version may be OK with an older version of Java.

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    Hi sstrell,

    I need to check my Java update then...

    Thanks,

    Have a nice day,

    TH