Forum Discussion
28 Replies
- NurAiman_M_Intel
Super Contributor
Hi Chris,
I have submitted a RMA request. It is now in the reviewing and approval process.
Regards,
Aiman
- NurAiman_M_Intel
Super Contributor
Hi Chris,
Please contact your local authorized distributor and forward them below information for RMA:
OPN: DK-DEV-10AX115S-A
Serial No: 10APCIE0004698
IPS: 00908470
Distributor: https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html#sort=relevancy
Regards,
Aiman
- NurAiman_M_Intel
Super Contributor
Hi,
As the required information has been provided for RMA, I will proceed to close this case for now.
Please login to ‘ https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.
Regards,
Aiman
- hemanthkaja
New Contributor
From my experience, you should auto detect, it should be able to detect both Max and Arria 10. This is some how necessary for the Programmer to know the chain of FPGAs. Then you should select the sof file for that particular FPGA and program it.