Please help me with a RMA. CISCO require a Failure Analysis in order to find the root cause.

Hi JPich1,

Please tell me the story of this part, how you discovered that it is fault part?

Did you observe a functional failure in the operation of the device?

-Wani-

Hi JPich1,

Is there any update on my last request?

Wani

Hi JPich1,

Do you have any update on this?

Wani

Hi, sorry for the delay.

In FLEX company we have expecialist people and resources to determine all the issues. Our system detected a failure in this electrical component, the specialists analised and concluded the functional failure in the operation of the device.

Any answer about this request?..

Hi Jpich1,

Can you elaborate more about CAF not programmed?

If it is confidential to share publicly, please do let me know. I will start private message so we can have better conversation.

Wani

Thanks for your answer. The information I shared is all that I have.

I prefer private messages please.

Let's start with private message :)

Wani

Wani, Any news?

Hi Jaime,

I believed you received my private message in our inbox. Can you check and confirm?

Thanks!

Wani