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JimBarnes's avatar
JimBarnes
Icon for New Contributor rankNew Contributor
4 years ago

Not authorised to download zip file for Max 10 FPGA

Hello,

I'm positing here because I tried to download the "Rev C. PCB Complete kit installation" zip file for the Max 10 here: https://www.intel.com/content/www/us/en/programmable/products/boards_and_kits/dev-kits/altera/max-10-fpga-development-kit.html

Unfortunately, when I attempt to download the file I'm met with a "Not Authorised" page.

I created an issue about this through the support link that was on the not authorised page and was told the following:

"Thank you for bringing this matter to our attention and we apologize for the inconvenience this has caused you. As verified, email address -------------- has profile in our system with no FPGA engagement. Please register here Individual.

Kindly post your request in this website Intel FPGA Support Services and Intel Community Portal - FPGA Developer Forums. Rest assured, you will be assisted accordingly."

So now I'm here, and I'm wondering if anyone can help me get access to these files that I once had access to a years and a half ago but apparently don't anymore?

Any help would be appreciated.

4 Replies

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    If it helps at all to get it fixed, I'm getting the no access page as well when I try to download these.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    I hope all is well. We have not heard from you and I hope that my last note clears up this matter. It is not recommended to keep a Case idle too long without activities. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you