Forum Discussion
AllenZhou
New Contributor
3 years agoLicense Part Return Request
Hi there, This is Allen, supplier quality manager from Flex Suzhou site, we purchased Intel products from ARROW ASIA DISTRIBUTION LTD. We have some Intel products that failed at our debug station, ...
AR_A_Intel
Super Contributor
3 years agoHi
Thanks for your patience. We have done many checking. Unfortunately, after conducting thorough checks, we have determined that GRL does not have a physical presence at Intel Corp Santa Clara in the US to handle product returns. Customers are not allowed to return to US SANTA CLARA as this is not an Intel RMA warehouse.
Consequently, the only viable option for customers to return products is through PRC Shanghai RMA.
You could find the address below:
PRC Shanghai RMA address
INTEL TRADING(SHANGHAI)CO.,LTD C/O Ingram Micro Trading (Shanghai) Co.,Ltd.
(IMTS) Room 201, Building 4,
No.223, Jin Yuan San Road, Jiading District, Shanghai, China, PRC
Postcode: 201812