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AllenZhou's avatar
AllenZhou
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2 years ago

License Part Return Request

Hi there, This is Allen, supplier quality manager from Flex Suzhou site, we purchased Intel products from ARROW ASIA DISTRIBUTION LTD. We have some Intel products that failed at our debug station, ...
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AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

Hi

Thanks for your patience. We have done many checking. Unfortunately, after conducting thorough checks, we have determined that GRL does not have a physical presence at Intel Corp Santa Clara in the US to handle product returns. Customers are not allowed to return to US SANTA CLARA as this is not an Intel RMA warehouse.

Consequently, the only viable option for customers to return products is through PRC Shanghai RMA.

You could find the address below:

PRC Shanghai RMA address

INTEL TRADING(SHANGHAI)CO.,LTD C/O Ingram Micro Trading (Shanghai) Co.,Ltd.

(IMTS) Room 201, Building 4,

No.223, Jin Yuan San Road, Jiading District, Shanghai, China, PRC

Postcode: 201812