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lzhou5's avatar
lzhou5
Icon for New Contributor rankNew Contributor
7 years ago
Solved

How can I repair the Development Kit?

When I test the Altera Development Kits DK-DEV-10AX115S-A, I found some defective in J2. I connect the AD9265-FMC-125EBZ into J2, then I can't receiver the good response. Of course, I promise the AD9265-FMC-125EBZ is good. And when I change another DK-DEV-10AX115S-A, the result is good. So, I came to the conclusion that the original DK-DEV-10AX115S-A was bad. I measure the impedance of J2 with a multimeter, and I find D18(FMCB_LA_TX_N6) and G12（FMCB_LA_RX_P2） are about 30kohm to GND, they are difference with another good one. So I want to repair or replace the Development Kit？

  • YuanLi_S_Intel's avatar
    YuanLi_S_Intel
    7 years ago

    Hi Izhou5,

    The RMA is being processed. I believe internal team is supporting you now for this. Please let me know if you have any other concern.

    Thank You.

    Regards,

    YL

6 Replies

  • lzhou5's avatar
    lzhou5
    Icon for New Contributor rankNew Contributor
    7 years ago

    S/N:10APCIe0003421

    P/N:6XX-44366R-0G

    I bought it from Mouser

    Waiting for response.

  • YuanLi_S_Intel's avatar
    YuanLi_S_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi lzhou5,

    Apologize that we dont provide repair services to development kit. I will continue to support you via private message for RMA request.

    Thank you.

    Regards,

    YL

  • YuanLi_S_Intel's avatar
    YuanLi_S_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi Izhou5,

    The RMA is being processed. I believe internal team is supporting you now for this. Please let me know if you have any other concern.

    Thank You.

    Regards,

    YL