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Edgar100789's avatar
Edgar100789
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3 years ago

FPGA - Field Programmable Gate Arrays

According to the log fail, there is a shortcircuit from 1.5VC signal to GND, and 2.5VC signal to GND.

7 Replies

  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor
    2 years ago

    Hi,


    May I know what the support do you need? Do you need to proceed with FA from Intel?


    Regards,

    Aqid


    • Edgar100789's avatar
      Edgar100789
      Icon for New Contributor rankNew Contributor
      2 years ago

      Yes please. Help us to proceed with the FA and get the RMA please

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor
    2 years ago

    Hi Zawani,


    Please process this customer FACR.


    regards,

    Farabi


  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor
    2 years ago

    Hello Edgar,


    Do you have access to IPS (Intel Professional Service) ?


    Normally we process FA using this platform.


    regards,

    Farabi


    • Edgar100789's avatar
      Edgar100789
      Icon for New Contributor rankNew Contributor
      2 years ago

      Hello Farabi

      We didnt have access to IPS. Please help us to process the FA attached please.

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    2 years ago

    Hello Edgar100789,


    I will continue support of this case from today.

    I will send a form in private message to be filled to proceed for next step of FA request.

    Please do let me know if you not receive.


    Thanks!


    Wani


    • Edgar100789's avatar
      Edgar100789
      Icon for New Contributor rankNew Contributor
      2 years ago

      Hello Zawani

      We didnt receive the form yet. Could you help us to send it